※ You can freely add forwarding orders to the packages purchased on your behalf, either individually or by consolidating them with other forwarding packages.
|1. Proxy purchase（Payment upon submission of proxy purchase application）|
|Product Price||Price of the product|
|Proxy Purchase Fee||
|Insurance Fee||(3% Optional)|
|2. Forwarding(Pay When Using Forwarding Service)|
|Within Japan※1||Shipping Fee||Shipping Fee from Store to JChere Warehouse primeFree|
|Product Payment Handling Fee||200 Yen per Store From September 22, 2023mercariFree Event Starts|
|International Shipping||Forwarding Service Fee||Shipping Fee Calculator|
※ Customs duties may be imposed on the package when it passes through customs in the recipient's country. If customs duties are imposed, you will be responsible for paying them and settling with the local customs authorities.
The insurance compensation amount applies to errors in products or quantities sent by the store, and to the value of goods damaged or lost during transportation within Japan.
※ Insurance compensation does not cover damages or losses that occur during forwarding service. ※ Insurance compensation is only for the affected products, or is proportional to the quantity of the affected products. ※ The claim period for compensation is within 14 days after the package is received.
※1 Different stores, or different products from the same store, have varying shipping times. Some stores may need time for stock preparation or pre-orders (Stock Preparation/Advance Sales※2). Store inventory can change at any time, and there may be instances where a store cannot ship on time or is out of stock. Please be aware of this. If timing is important, please read the shipping times on the Japanese store's webpage or confirm with the store directly before making a proxy purchase request.
※2 Stocking/Pre-order sales refer to: The store doesn't have stock when selling. After receiving an order, the store then restocks or arranges for production on consignment/reservation.
※ Products paid for using PayPal can only be shipped to the delivery address specified at the time of PayPal payment. Please note that this delivery information cannot be changed afterwards.
For items purchased through Yahoo, if the following criteria are met, we'll automatically request the store to ship the items together:
We hope the above explanations help you better understand our proxy purchasing service. We always strive to provide the best service to our customers, but there are some limitations and regulations due to the nature of proxy purchasing. Thank you for your understanding and cooperation. If you have any other questions or need further clarification, please feel free to contact us at any time.