Privacy Policy

JChere Inc. (hereinafter referred to as "the Company") has established this Privacy Policy to ensure the protection and secure management of our customers' personal information. This policy provides a detailed description of how we collect, use, share, and protect personal information. Please read and understand this policy carefully before using the services provided by the Company.

1. Philosophy of Personal Information Protection

The Company recognizes the importance of protecting the personal information of users and business partners and is committed to providing an optimized shopping platform globally. In the course of our business operations, we handle a significant amount of personal information related to our customers and business partners. We understand and commit to the proper use and protection of this information as our unshirkable responsibility. To this end, we have established the following personal information protection guidelines and will continue to take all necessary measures to ensure the safety and proper handling of information.

2. Definition of Personal Information

Personal information as defined in this Privacy Policy refers to information that can identify a specific individual, including but not limited to name, address, phone number, email address, date of birth, payment method, purchase history, and social network account.

3. Purpose of Using Personal Information

The Company will use customers' personal information for the following purposes:

1. Management of membership information and order information;
2. Processing of product fees and various handling charges;
3. Shipping of products and other items;
4. Important notifications, product promotions, and various discount offers;
5. Sending of electronic magazines and other information;
6. Implementation of various surveys;
7. Provision of points and coupons;
8. Handling customer inquiries and after-sales services;
9. Statistical analysis and market research;
10. Marketing by the Company or third-party partners and notification of new services;
11. Posting of recruitment information;
12. Other purposes related to or closely associated with the above purposes.

4. Provision of Personal Information

Except as permitted by law or with the customer's consent, the Company will not provide customers' personal information to third parties. The following situations are exceptions:

1. When it is necessary for logistics companies to handle product shipping or customs procedures;
2. When sharing information with partner companies to improve services;
3. When necessary data transfer occurs due to company mergers or business transfers;
4. Other situations required or permitted by law.

5. Sharing of Personal Information

The Company may share customers' personal information with the following entities:

1. Business partners to achieve the purposes mentioned above;
2. Other entities required or permitted by law.

6. Management of Personal Information

The Company takes appropriate technical and organizational measures to protect customers' personal information from unauthorized access, disclosure, alteration, and destruction. We regularly evaluate and improve information management measures to ensure information security. In the event of unauthorized access, disclosure, loss, or destruction of personal information, the Company will take preventive and corrective measures.

7. Use of Cookies

The Company uses cookies and other technologies to make it easier for customers to use our website and services. Customers can disable cookies through their browser settings, but this may result in some services not functioning properly.

8. Inquiry, Modification, and Deletion of Personal Information

Customers have the right to request inquiries, modifications, or deletions of the personal information held by the Company. If you have such a request, please contact the Company's personal information service department. The Company will handle requests in accordance with applicable laws and regulations upon receipt.

9. Compliance with Laws and Regulations

The Company strictly complies with the Personal Information Protection Law and other relevant laws and regulations and regularly reviews this Privacy Policy to ensure the appropriate protection of personal information. The Company is committed to continuously improving the management system and operational processes for personal information protection.

10. Updates to the Privacy Policy

The Company may revise this Privacy Policy from time to time in response to changes in laws and regulations. The revised Privacy Policy will be published on the Company's website and will take effect from the date of publication.

11. Contact Information

If customers have any questions about this Privacy Policy or the handling of personal information, please contact the Company through the following means:

• Contact us: https://www.jchere.com/account/contactus.asp
• Address: 〒135-0064 Tokyo Koto-ku Aomi 2-4-32 Time 24 7F West
• Phone: 03-5500-8994

12. Declaration on Personal Information Protection

The Company recognizes that customers' personal information constitutes important privacy information and ensures the appropriate protection and use of personal information in handling services related to purchasing and forwarding. The Company is committed to continuously improving the information protection system and safeguarding the trust of our customers.